Support
Need a little help with Care65?
We’re here to help you use the Care65 app.
For step-by-step help, you can watch our instructional videos or contact Care65 Support if you are having a technical problem.
Instructional Videos
Our short instructional videos show you how to use the different parts of Care65 at your own pace.
View Instructional VideosTechnical Support
Having trouble with the app?
Care65 Support can help with technical problems, such as:
- trouble using a feature
- problems creating or restoring a backup
- problems creating a Care Summary PDF
- subscription or purchase-access problems
- something in the app not working as expected
support@lahadi.com
What Care65 Support Cannot Provide
Care65 Support provides technical help with the Care65 app.
We cannot provide medical advice, diagnosis or treatment, make aged-care decisions, conduct assessments, or provide emergency assistance.
For questions about your health or care, please speak with the appropriate health or care professional.
In an emergency in Australia, call Triple Zero (000).